(4.5 / 5)1956+ Ratings

Sheraton Reviews

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Overall Rating

4.5

13 Reviews

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About Sheraton

Sheraton.marriott.com is part of the Marriott group, which offers a wide range of hotel brands for every type of journey. Sheraton is deeply rooted in over 400 communities across the globe and serves as a point of connection for millions of travelers. The Sheraton experience delivers hotel amenities like luxurious spas, delicious food and drink, modern fitness facilities, and exclusive partnerships. They also offer a variety of venues and flexible meetings spaces in a multitude of destinations, helping to make the most of your time together. Sheraton founders Ernest Henderson and Robert Moore acquired their first hotel in Springfield, Massachusetts in 1937. Now, Sheraton is at the heart of hundreds of communities in 70+ countries worldwide. Sheraton also has an online store where you can shop their innovative products, including the Sheraton Signature Bed, pillows, bath collection, and exclusive fragrance. For example, the Sheraton Hanoi Hotel in Vietnam is within walking distance of the old town and the city center, making it ideal for business travelers, relaxation, and cultural tourism. It features relaxation rooms, fitness facilities, an outdoor swimming pool, internet access, three restaurants, and a lobby lounge. The hotel has 299 rooms including 16 suites, all equipped with everything you need for a pleasant stay. The Sheraton Phoenix Downtown is another example of a Sheraton hotel where the world comes together. It's a place where you can stay productive and connected throughout your travels. Sheraton continues to innovate to meet the way you see the world, connecting millions of travelers in destinations across the globe.

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Sheraton Customer Reviews (13)

0/5

Serra Plug

Verified Buyer

Feb 14, 2023

Rinaldo Collado

Verified Buyer

Feb 14, 2023

Naomi O'Connor

Verified Buyer

Feb 12, 2023

Kian Gray

Verified Buyer

Feb 12, 2023

Ingrid Fails

Verified Buyer

Feb 11, 2023

Emmeline Sauriol

Verified Buyer

Feb 11, 2023

Anton Pichette

Verified Buyer

Feb 11, 2023

Leah Faust

Verified Buyer

Feb 11, 2023

David McHugh

Verified Buyer

Feb 10, 2023

Katie Hunter

Verified Buyer

Feb 10, 2023

Sheraton Customer’s Q&A

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Sheraton FAQs

About Sheraton.marriott.com Payment Method?

Sheraton, a part of the Marriott group, does not accept debit & prepaid cards as a payment method on their website, sheraton.marriott.com3. This includes prepaid debit cards, prepaid gift cards, and Visa gift cards3. It's important to check the payment options directly on the website or contact their customer service for the most accurate and up-to-date information.

Is there a customer service number for Sheraton?

The customer service number for Sheraton Hotels and Resorts is 1 (800) 325-3535. For Concierge Service, the contact number is 888-374-3728. The Concierge Service is available Monday - Friday 8 AM to 11 PM EST and Saturday - Sunday 9 AM - 5 PM EST. Please note that these numbers are subject to change and it's always a good idea to check the official Sheraton or Marriott websites for the most current information.

What is Sheraton?

Sheraton is a well-known international hotel and resort chain. It was founded by Ernest Henderson and Robert Moore in 1937. Sheraton is present at the heart of hundreds of communities in over 70 countries worldwide. It has been a leader in transforming travel since its inception and continues to innovate to meet the way people see the world. Sheraton is known for its welcoming service and has over 85 years of hospitality experience. The chain offers a variety of venues and flexible meeting spaces in a multitude of destinations, helping people make the most of their time together. Sheraton is also recognized for its commitment to helping guests stay productive and connected throughout their travels. For example, the Sheraton Hanoi Hotel in Vietnam is located beside the beautiful West Lake and offers guests stunning lake views. It's only a 10-minute drive to Hanoi's bustling Old Quarter, home to many must-visit tourist attractions. The hotel features a fitness center, outdoor pool, spa, and several dining options. Sheraton is part of the Marriott International hotel group.

What other payment methods does Sheraton accept?

Sheraton accepts various payment methods. These include Visa, MasterCard, American Express, Discover Card, and Amazon Pay. In addition, Marriott Bonvoy Points and Marriott Gift Cards are also accepted. It's worth noting that guests can use up to two forms of payment to purchase products online, such as a traditional credit card and a Marriott Gift Card. Marriott Gift Cards are issued in amounts of $25 to $2000. However, orders must be fully paid with either points or one of the many "Cash" options. If a guest doesn't have enough points to pay for their order, they can choose a different payment option or purchase more points at the Marriott Bonvoy Buy Points page. It's also possible to combine points from multiple Marriott Bonvoy accounts to make a purchase, but there are restrictions. Please note that purchases made with cash or points will not earn additional Marriott Bonvoy points. For any issues related to logging into a Marriott Bonvoy account or questions about points balance, assistance is available through the Marriott Bonvoy support team.